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Terms and Conditions

Welcome to the SERVICES24.ES portal. If you already use SERVICES24.ES, then you have read and agreed to these terms. The portal is constantly updated and supplemented with new features and services, and therefore, these terms are updated accordingly. If you have any questions regarding the content of these terms, you can contact us by e-mail [email protected].

On behalf of the SERVICES24.ES team, we wish you every success in finding and advertising your services or products.

General provisions

1. The SERVICES24.ES portal is owned by SiteWays Iberia SL, with legal entity code B67032672, and correspondence address – C/ REINA, 78. Valencia 46011, Spain. This document is an agreement (hereinafter referred to as the Agreement) between SiteWays Iberia SL (hereinafter referred to as the Portal Owner) and you (hereinafter referred to as the Visitor, Registered Visitor, Service Provider) regarding the use of the SERVICES24.ES portal.

2. In this document the following concepts are used:

2.1. Portal – website for services, product searches and advertising SERVICES24.ES (website address SERVICES24.ES);

2.2. Portal services – search and advertising services provided by the Portal owner on the Portal;

2.3. Person – natural or legal person (representative of a legal person: owner, shareholder, director or other person authorized by a legal person);

2.4. Visitor – a person not registered on the Portal who has the right to view the information posted on the Portal;

2.5. Registered visitor – a person registered on the Portal who does not have a personal page;

2.6. Service provider – Registered visitor who has created at least one Personal page on the Portal;

2.7. Profile photo – photo of a Registered Visitor or Service Provider;

2.8. Personal page – Personal page created by the Service Provider on the Portal to advertise his services or goods;

2.9. Personal page gallery – gallery of photos and videos uploaded to the Service Provider’s Personal page;

2.10. General gallery – general gallery of photos and videos uploaded to the Personal pages of all Service Providers;

2.11. Short link – a unique link created by the Service Provider himself and leading to the Service Provider’s Personal page;

2.12. Additional service – paid search and advertising services provided by the Portal Owner (for example, raising your Personal page to a higher position);

2.13. Personal account – a virtual account of the Service Provider on the Portal, which is replenished with a bank transfer, the funds of which the Service Provider can use to purchase Additional Services on the Portal. Unused funds (including the case when the Personal page is deleted for non-compliance with the terms) are not refundable.

3. By using the Portal, you confirm that you accept and agree to comply with the terms and conditions of this Agreement (hereinafter - the Terms). Using the Portal, in accordance with these Terms, includes any of your actions that you take when you access the Portal and use Internet connection. When using the Portal in any way and in any form, you agree to unconditionally and irrevocably comply with the requirements set forth in these Terms. If you do not agree to unconditionally and irrevocably comply with all the obligations set forth in these Terms, you do not have the right to use the Portal.

4. Information contained in the Portal cannot be considered under any circumstances: as a recommendation or requirement of the Portal Owner to buy a service / product offered by a Service Provider, or as a recommendation of a Service Provider unless the Portal Owner expressly indicates otherwise.

5. The terms may be changed at any time by informing Persons on the Portal itself. The amended Terms shall enter into force on the day of their publication on the Portal.

6. The Portal is managed by the Portal Owner, which establishes, changes, restricts the registration of Persons, the Terms, conditions and procedures for using the Portal.

7. If any provision of these Terms is contrary to the laws or for any reason becomes fully or partially invalid, it does not invalidate the remaining provisions of the Terms.

Services provided by the Portal and their use

8. The portal provides services of search of services and goods, advertising and services related to it..

9. The use of the Portal Services means your consent to receive information on technical and functional updates of the SERVICES24.ES portal, as well as all changes that are important for the Portal's functioning (for example, changes to the rules, terms of payment, data of the Portal Owner, other changes of similar nature) These messages will not be considered direct marketing offers.

10. The Portal Owner is not responsible if the Service Provider (when advertising services or goods) provides unsuitable or low-quality services / goods.

11. The Portal Owner is not responsible for any interruptions in the provision of the Portal services: provision of Internet connection services, any kind of computer piracy or damage caused by viruses.

12. The Visitor, the Registered Visitor and the Service Provider are obliged to use all the services of the Portal without violating the Terms of use of this Portal, as well as fair competition and the requirements established by the legal acts in force in Spain.

13. The Visitor of the Portal, the Registered Visitor and the Service Provider undertake not to engage in any activity that may lead to any violations in the provision of the Portal's services, nor to collect, store, transfer to any other media, or make it publicly available, publish or distribute the data of the Registered Visitors of the Portal and the Service Providers or data on any actions of the Registered visitors of the Portal and the Service Providers, including data on the offered and / or requested services and / or goods, their prices, visual material of services / products, etc.

14. Any person who provides services / goods of any kind that are not prohibited by the laws of Spain, can register on the portal SERVICES24.ES and provide relevant services or goods in a certain territory.

15. Registration and searching services on the Portal are provided free of charge.

16. The Portal Service - Messaging function - is designed to enable individuals to easily and quickly contact the Service Providers (Service Providers of SERVICES24.ES). Registered Visitors and Service Providers have an internal mailbox to which they can receive personal messages from Visitors on the Portal. Upon receiving the message, the Portal Owner informs the Registered Visitor or the Service Provider via an SMS (short) message to the phone number indicated by the Registered Visitor or the Service Provider.

17. Through the messaging function and email address specified in the Portal of the Service Provider, Visitors, Registered Visitors and Service Providers are prohibited from sending advertising messages to Persons and offering to purchase goods / services. Messages can only be sent to purchase services / goods from Service Providers. Advertise or offer to buy something without the prior consent of the person is strictly prohibited by the law on electronic communications of Spain. If Visitors, Registered Visitors or Service Providers send messages of advertising content, the Portal Owner has the right to remove such Person from the SERVICES24.ES Portal, and to transfer all information about the Person and his violations to the competent law enforcement authorities for investigation.

18. If the Visitor, Registered Visitor or Service Provider does not find any category / service / product in the list of categories / services / goods provided, the Visitor, Registered Visitor or Service Provider has the right to offer the Portal Owner to add a new category / service / product to the Portal on the terms and conditions specified below:

18.1 Categories / services / products must not be prohibited by the laws of Spain;

18.2 the proposed category / service / product should be practically necessary for people living in Spain and / or companies working in Spain;

18.3 if the category / service / product offered by the Visitor, Registered Visitor or Service Provider does not meet the conditions of paragraphs 18.1-18.2 of these Terms, but the Visitor, Registered Visitor or Service Provider considers that they should be included in the Portal, and proves such need, the Portal Owner has a right to make an exception.

19. The Portal Owner reserves the right to change the names of categories, services, goods and other names at his discretion and without prior notice to Visitors, Registered Visitors and Service Providers.

Rights and Obligations of the Registered Visitor

20. Using any service of the Portal, the Registered Visitor and the Service Provider confirm that he (she):

20.1. is an individual at the age of 18 years who has all the rights and authority to enter into and execute transactions offered on the Portal;

20.2. will duly perform his duties specified in these Terms;

20.3. understands and agrees that when the Registered Visitor and the Service Provider agree to these Rules, only such legal relations are created between the Registered Visitor or the Service Provider and SiteWays Iberia SL that are expressly and explicitly provided for in these Terms;

20.4. understands and agrees that if the email address and password of the Registered Visitor or the Service Provider necessary for using the Portal becomes known to third parties, such third parties may assume obligations that will become mandatory for the Registered Visitor or Service Provider, and undertakes to accept such obligations and fulfill them appropriately, and SiteWays Iberia SL has no obligation in any other way than checking the email address and password of the Registered Visitor or Service Provider to verify the identity of the Registered Visitor or Service Provider;

20.5. understands and agrees that SiteWays Iberia SL shall process and manage personal data of the Registered Visitor and the Service Provider in accordance with the legal acts of Spain, the Terms and provisions of the Privacy Policy. For more information about the processing of personal data, see Privacy Policy

21. The Registered Visitor and the Service Provider undertake to:

21.1. Provide correct and comprehensive information about themselves:

21.1.1. real name and surname of the person; email address, phone number and city or region of residence / work;

21.1.2. In the "Details" section, persons can introduce the name of the legal entity, code of the legal entity, code of the certificate of individual activity, VAT identification number, correspondence address (if it differs from the office address);

21.1.3. In the “Trademark” section, a logo with the name of the legal entity, Personal service or product, which by ownership right belongs to the legal entity, which is represented by the Person who created the Personal page, can be loaded.

In case of violation of the conditions of clause 21, the Registered Visitor or the Service Provider receives a warning via a message from the Portal Owner, and if the violation is not resolved within the specified time, the uploaded information and content created by such Registered Visitor or Service Provider will be deleted from the Portal.

21.2. indicate the name and surname of the individual and do not use abbreviations of the name or surname, abbreviations of the name of the enterprise and common words instead of the name of the individual or legal entity.
In case of violation of this condition, the Registered Visitor or the Service Provider shall be notified by means of a message from the Portal Owner, and if the violation is not resolved within a certain time period, the uploaded information and content created by such Registered Visitor or Service Provider shall be deleted from the Portal;

21.3. instead of a profile photo, not upload photos that do not meet the requirements of Rules 24.3 and 24.8.3;

21.4. keep the entry password of the Registered Visitor or the Service Provider (if such password is provided to the Registered Visitor or the Service Provider) so that it does not become known to third parties, with the exception of persons authorized by the Registered Visitor or the Service Provider to represent him when using the Portal;

21.5. immediately notify the Portal Owner of any changes to the data provided by the Registered Visitor or the Service Provider on the Portal (especially those provided during registration on the Portal);

21.6. immediately notify the Portal Owner by e-mail [email protected] if the registration information of the Registered Visitor or the Service Provider for entering the Portal has been lost or became known to third parties.

22. The Registered Visitor has a right to:

22.1. create a Personal page on the SERVICES24.ES Portal. By creating a Personal page, the Registered Visitor becomes a Service Provider, to whom all these Terms governing the rights and obligations of the Service Provider apply.

Rights and obligations of the Service Provider

23. The Service Provider confirms that he / she understands that the Service Provider, when providing services / goods to individuals, is obliged to independently pay taxes to the state for the commercial activities carried out.

24. The Service Provider undertakes to:

24.1. comply with all the obligations of the Registered Visitor specified in clauses 20-22;

24.2. when providing services through a legal entity, the Service Provider agrees to register on the Portal only on behalf of the trademark owner, owner of the legal entity or its authorized representative. The conditions established in clause 21 also apply to the creation of the Personal Page. Therefore, on such Personal page must be specified the name, surname, contact details of the individual representing the legal entity;

24.3. publish only photos and videos related to the category / services / products of the Service Provider in the gallery of the Personal page on the Portal. It is forbidden to post erotic, pornographic, inciting to racism and hatred, calling for aggression and violence, insulting, immoral, illegal, etc. photos and videos in the gallery of the Personal page. This rule also applies to the Profile picture. A personal page of a Service Provider on the Portal, which does not meet these requirements, will be blocked (not disclosed) without any prior notification from the Portal Owner, and all information about the Service Provider and his violations will be transferred to the competent law enforcement authorities;

24.4. The Service Provider undertakes not to register on the Portal more than once. A Service Provider that violates this condition shall be blocked and personal pages created by him shall be deleted from the Portal.

24.5. in the description of services / goods on the Personal page one should:

24.5.1. use English letters;

24.5.2. write in clear and coherent sentences;

24.5.3. not place contact information in the description of services / goods, but present it in specially designated places for this purpose.

24.6. not register other Personal pages if the data coincides with an already registered Personal page: same category, same description of services;

24.7. pay on time for the Additional services provided. If the Service Provider does not do this within a specified period of time after receiving a notification from the Portal Owner, his Personal pages will be deleted from the Portal;

24.8. when using the Portal provide objective, true, comprehensive and complete information about the services and / or goods offered by the Service Provider, i.e. the information should appropriately describe the services and / or products offered. When using the Portal it is prohibited to the Service Provider to:

24.8.1. provide misleading, offensive or compromising information to other persons or entities that could cause direct or indirect harm to the Portal Owner, other persons or entities. Persons who provide false (harmful) information are fully responsible for any possible consequences associated with the provision of such information, and are directly liable in accordance with the laws of Spain.

24.8.2 send by email, other electronic means or otherwise transmit any content and / or links to any content whose publication and / or use is prohibited or limited by the laws of Spain. It is also prohibited to use them for any commercial or direct marketing purposes and / or provide such  opportunity to third parties (if consent was not obtained from the person).

25. The Service Provider has a right to:

25.1. Create more than one Personal page on the Portal;

25.2. delete his Personal pages from the Portal (deleting all Personal pages leads to the complete deletion of all information about the Service Provider contained on the Personal page, and makes it impossible to restore such information).

Rights and obligations of the Portal Owner

26. The Portal Owner has the right, at his own discretion, to limit or terminate the right and ability of the Registered Visitor or the Service Provider to access the Portal, including modifying, deleting any information submitted by the Visitor, Registered Visitor or Service Provider to the Portal, deleting a Registered visitor's Personal page, and to prohibit the Registered Visitor or Service Provider to re-register on the Portal if the Registered Visitor or the Service Provider:

26.1. violates or fails to comply with his obligations under these Terms;

26.2. when registering or using the Portal, provided incorrect, incomplete and / or misleading information;

26.3. deliberately and knowingly distributes fraudulent or inaccurate information on the Portal, insults others, according to SiteWays Iberia SL, behaves inappropriately.

27. The Portal Owner has a right (but not an obligation) to monitor the activities of the Registered Visitor and the Service Provider on the Portal at any time. The Portal Owner has the right to legally investigate any violations of the Terms.

28. The Portal Owner has the right, at his own discretion, at any time and for any reason, to remove from the Portal a person’s registration and any information provided by the Registered Visitor or the Service Provider, records made by a person from his Portal database, if, in the opinion of the Portal Owner, it violates these Terms, applicable legal acts or is contrary to moral standards. The Portal Owner has the right to apply to the relevant authorities with a request to bring a person to responsibility for causing material (including lost income) and non-material damage as a result of his / her impermissible actions to the Portal Owner, his / her partners, clients or other persons and entities.

29. The Portal Owner has the right not to publish pages containing short links that are contrary to public order and morality or, in the opinion of the Portal Owner, are simply unsuitable. If the portal Owner considers the link inappropriate, the Personal page will not be published until it is replaced by the Service Provider.

30. The Portal Owner has the right to use all the information of the Service Provider (text, graphic, visual, etc.) in all advertising materials of the SERVICES24.ES portal without the consent of the Service Provider, for example, on social sites, in newspapers / magazines, on other sites, advertising billboards, etc. Information of the Service Provider is used solely for the purpose of promoting and advertising the services / goods of the SERVICES24.ES portal and its Service Providers. If the Visitor does not agree with this condition, he has no right to register on the SERVICES24.ES portal.

31. The Portal Owner has the right to place the "SERVICES24.ES" portal logo on photos posted by the Service Provider on the Portal, as well as when publishing photos of the Service Provider for advertising and informational purposes..

32. The Portal Owner has the right at any time and at his discretion to:

32.1. change or reorder the information provided by the Registered Visitor or the Service Provider on the Portal to make the Portal more convenient to use;

32.2. stop showing certain photos and videos in the General Gallery without prior notice to the Service Provider and / or reason;

32.3. delete all comments from Facebook Visitors, Registered Visitors and Service Providers on Personal pages, photos or videos without notice or reason;

32.4. terminate the operation of the Portal without prior notice to the Visitor, Registered Visitor and Service Provider

Consequences of violating the Terms

33. Information provided by the Registered Visitor or the Service Provider on the Site that is misleading and does not correspond to reality and the specified instructions for the provision of information, as well as these Terms and / or legal acts of Spain may be blocked or edited by the Portal Owner.

34. The Portal Owner may, without prior notification, edit the Personal Page of the Service Provider if the latter provides additional information that differs or does not coincide with the previously submitted information.

35. The Portal Owner reserves the right to terminate the access of the Registered Visitor or the Service Provider to the Portal or to use the services of the Portal at any time without prior notice for violation of the Terms or legal acts.

Provision of Personal data

36. The personal data of Visitors, Registered Visitors and Service Providers is collected, provided and processed in accordance with the laws of Spain and the Privacy Policy of the SERVICES24.ES portal.

Intellectual property

37. The Portal Owner is the owner of all rights to the content of the Portal and has the exclusive right to use it.

38. All trademarks and service marks, design, names, logos, etc. that are provided and mentioned or described on the Portal are the property of the Portal Owner, and only the Portal Owner has the right to use them.

39. Trademarks and logos contained on the Portal must not be reproduced, published or distributed without a prior written permission of their owner.

40. Any copying, processing of the content, design of the Portal and / or other use of the Portal by Visitors, Registered Visitors, Service Providers or third parties without a written permission of the Portal Owner and / or without complying with the Terms constitutes a violation of copyright and other related rights, the responsibility for which is regulated by the legislation of Spain.

41. The Registered Visitor and the Service Provider agree that publications and other information provided by the Registered Visitor or the Service Provider, including any intellectual property, becomes part of the Portal's database, is protected and used by the Portal Owner or his authorized persons in the manner prescribed by law. The Portal Owner, using information about the Registered Visitors, Service Providers and third parties and / or published information about them, shall not be obliged to pay the Registered Visitor or the Service Provider a fee for the use of copyright or other fees for the use of information of such content.

42. Service providers are required to submit to the Portal only those materials for which they have copyright, or materials for which they have acquired such right in another way. When the material is provided, it is considered that the Service Provider who provided it has given his consent to the Portal Owner to store, distribute and publish such materials electronically and in other ways.

Responsibility

43. The Visitor, Registered Visitor and Service Provider agree that the Portal Owner shall not be liable for malfunctions of the Portal and / or Services that arose not through the fault of the Portal Owner, and therefore is not responsible for any losses or damage incurred by the Visitor, Registered Visitor, Service Provider and third parties.

44. The Portal Owner is not responsible for the quality, quantity and / or completeness of goods and / or services sold or purchased through the Portal and / or Services. The Portal Owner is not responsible for the correctness of advertising of goods and services of other individuals / legal entities, the quality of these goods and services and for the consequences of using or not using their advertising.

45. The Visitor, Registered Visitor and Service Provider understand and agree that the Portal and / or Services are provided without any additional assurances or guarantees on the part of the Portal Owner that the Portal will work and that the Services will be provided in a proper and timely manner without failures, efficiently, in the anticipated volume, or that this will not have any adverse consequences for the Visitor, Registered Visitor, Service Provider and third parties. The Portal Owner does not and will not be liable for the illegality, inconsistency, inaccuracy of the information on the Portal (except for the information provided by the Portal Owner himself) and any resulting adverse consequences for the Visitor, Registered Visitor, Service Provider or third parties.

46. The Portal Owner is not responsible for any damage and / or loss that the Visitor, Registered Visitor or Service Provider may incur as a result of using the Portal and / or Services, as well as sending, posting or in any other way transmitting and making available to the public any information.

47. The Visitor, Registered Visitor and Service Provider understand and agree that in accordance with these Terms, the Portal Owner will never, for any reason, be liable for all and any of his actions or inaction related to the use of the Portal and / or Services by Visitor, Registered Visitor or Service Provider and compliance with these Terms.

48. The Visitor, Registered Visitor and Service Provider take full responsibility for compensation for any damage or loss that they or third parties may incur when the Visitor, Registered Visitor and Service Provider in any way uses the Portal or Services, or the information contained in them.

49. The Visitor, Registered Visitor and Service Provider undertake to ensure that there will never be any legal liability for the Portal Owner, an obligation to pay, reimburse or otherwise compensate for any losses, damage or other expenses resulting from the use of the Portal and / or Services by the Visitor, Registered Visitor or Service Provider.

Legal disputes

50. The Portal Owner is under no circumstances liable for any consequences arising from force majeure circumstances that could not be influenced or foreseen.

Updated: 2019-10-01.